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Privacy Policy

Privacy Policy

 

Effective date: 1/1/2023

Confidentiality and security are fundamental values ​​of VÍNTEGRIS, S.L. (VÍNTEGRIS) and, consequently, we assume the commitment to guarantee the privacy of our clients’ personal data at all times and not to collect unnecessary information.

Below, we provide you with all the necessary information about our Privacy Policy in relation to the personal data we collect, explaining:

  • Who is responsible for the processing of your data.
  • For what purposes we request the data we request.
  • What is the legitimacy for its treatment.
  • How long do we keep them?
  • To which recipients your data is communicated.
  • What are your rights.

Scope of this privacy policy

This online privacy policy statement of VÍNTEGRIS S.L. is public and accessible to all VÍNTEGRIS users and customers and applies to all VÍNTEGRIS websites: www.vintegris.com and www.vintegris.tech.

It also applies to those documents or messages issued by VÍNTEGRIS that link to this privacy policy or, where appropriate, indicate that it is accessed so that you know how VÍNTEGRIS uses your personal data.

This privacy policy does not cover the trusted services referenced from this website. These services are adequately regulated by their respective contracts with our subscribers and customers. In the registration forms and contracts for said services, those points related to the processing of personal data are reported. Likewise, all subscription contracts to our trust services are under the applicable European EIDAS and Electronic Signature regulations. In accordance with existing regulations, you can consult the “Personal Data Protection” section in the Declaration of Trust Practices available on the website of our certification entity:
https://www.vincasign.net/policy/es/DPC/Vintegris-DPC-ES.pdf

Who is responsible for the processing of personal data?

  • Business name: VÍNTEGRIS, S.L. (VÍNTEGRIS)
  • NIF: B62913926
  • Address: Calle Isabel Colbrand, Edif. Alfa 3, 10-12, Oficina 108, 28050 Las Tablas, Madrid, España
  • Contact: info@vintegris.com

Who are the stakeholder groups?

The personal data processed are those of:

  • People who have contacted us through the different web forms, sending emails or through social networks, to make inquiries, obtain information about our services and activities or request demonstrations.
  • People who have requested to receive communications about VÍNTEGRIS news, services, and/or promotions.
  • Contact persons in our database of customers, potential customers and suppliers.
  • People who visit our web pages.

For what purposes and legitimacy do we use personal data?

At VÍNTEGRIS we process personal data to respond to requests for information or respond to your requests.

These personal data will be processed for the legitimate purposes indicated below.

  • Response to requests for information or contact

    At VÍNTEGRIS we will use the contact information provided to respond to your requests and queries regarding our products and services, whether they are made through the forms available on the web or directed to the contact email addresses that are published.

  • Data processed:
    • Identification data: Name
    • Contact details: Email
    • Message content
  • Legitimation:
    • Legitimate interest of VÍNTEGRIS for this data processing taking into account the reasonable expectations of the interested parties in receiving a response to their requests.
    • Consent freely given by the interested party, who sends their data through the form provided specifically for this purpose.
  • Response to requests for personalized demonstrations

    At VÍNTEGRIS we will use the contact information provided by those interested in scheduling a personalized demonstration.

  • Personal data processed:
    • Identification data: Name and Surname
    • Contact information: Email and professional telephone
    • Professional data: Company and job position
    • Demonstration Scheduling Information
  • Legitimation:
    • Legitimate interest for this data processing taking into account the reasonable expectations of the interested parties in receiving a response to their requests.
    • Consent freely given by the interested party, who sends their data through the form provided specifically for this purpose.
  • Sending marketing communications through any channel, including electronically

    VÍNTEGRIS will process the contact information provided to send informative bulletins on products, services, activities, novelties, news and promotions that may be of interest to you and related to the activity of VÍNTEGRIS

  • Data processed:
    • Identification data: Name
    • Contact details: Email
  • Legitimation:
    • Specific consent that is requested from the interested party in the web forms, without in any case the existence of this consent conditioning the provision of the main purpose of the form.
    • Legitimate interest when there is already a prior contractual relationship with the recipients and the sending of commercial communications referring to VÍNTEGRIS products or services that are similar to those that were initially contracted with the client is carried out, in accordance with article 21.2 of the Law 34/2002, of July 11, on services of the information society and electronic commerce.
  • Provision of customer service

    VÍNTEGRIS will process the contact information provided to respond to requests for support and customer service received. Likewise, they will be used to collect information regarding the degree of satisfaction with the care provided.

  • Data processed:
    • Identification data: Name
    • Contact details: Professional Email
    • Professional data: Company and job position
  • Legitimation:
    • Legitimate interest of VÍNTEGRIS to respond to customer requests and assess the quality of the services provided.
  • Website visit analytics

    VÍNTEGRIS makes use of various techniques to collect information that can be used to obtain analytical data on visits and navigation through the pages of our websites, as well as for the personalization of advertising campaigns.

    These analytics are supported by the use of external services that have their own privacy policy. It is important to note that, as indicated in their privacy policies, these companies can cross browsing data with their internal records in order to use them to personalize advertisements that can be displayed on different websites, even if you do not have an account. registered for their services.

    For more information consult the Cookies Policy

  • Data processed:
    • Online identifiers, including identification cookies
    • Internet protocol (IP) addresses and device identifiers
    • Customer identifiers
    • Information contained in the HTTP headers of the requests sent over the Internet, such as the type of device, operating system and browser from which the pages are visited
    • Information provided by the browser such as the preferred language, time zone and others
    • Website navigation data: pages visited
  • Legitimation:
    • Legitimate interest of VINTEGRIS to obtain analytical information on the use of the website by visitors in the form of aggregated data for strictly statistical purposes
    • Express consent for the use of information collection and use that allows the development of a specific profile to know the behavior of identifiable users or display advertising based on it
  • Provision of trusted services

    As stated above, the provision of trust services is outside the scope of this privacy policy. These services are adequately regulated by their respective contracts with our subscribers and customers. In the registration forms and contracts for said services, those points related to the processing of personal data are reported.You can also consult the “Personal Data Protection” section in the Declaration of Trust Practices available on the website of our certification entity: https://www.vincasign.net/policy/es/DPC/Vintegris-DPC-ES.pdf

  • Other treatments

    In addition to the foregoing, VÍNTEGRIS may carry out other processing of personal data, in which case the interested party will receive the necessary information in relation to said processing and VÍNTEGRIS will request their consent if necessary.

For how long will VÍNTEGRIS keep the data?

In general, the data will be kept for as long as it is necessary to fulfill the purpose for which they were requested and to determine the possible responsibilities that may arise from this purpose and the processing of the data.

Among others, it implies that VÍNTEGRIS will keep the personal data of the interested parties for the duration of the relationship with us and, where appropriate, during the period that is necessary for the formulation, exercise or defense of potential claims, or to comply with with the legal obligations determined by the applicable legislation.

Once this period has expired, VÍNTEGRIS undertakes to cease processing all personal data, destroying, blocking or anonymizing them to the extent possible as required in accordance with the purpose for which they were kept.

To whom will the data be communicated?

Personal data will not be transferred to third parties, unless it is necessary to respond to the request, we are required by law or the interested party has given us their consent.

We may also communicate the data to companies that provide us with services related to the ordinary and administrative activity of the company as treatment managers, national or international, within the framework of the provision of services such as, among others, service providers email, web service hosting, server hosting, management application services in SaaS mode, file archiving in the cloud and others.

The provision of these services may involve the processing of personal data by companies located in countries outside the European Economic Area (international data transfers). However, it will only be done with countries that offer an adequate level of protection or, in the case of entities in the US, that are accredited under the EU-US Privacy Shield. Decision (EU) 2016/1250 of the Commission, of July 12, 2016, or that have made Standard Contractual Clauses (SCC) available to us in accordance with the decision of the European Commission for data transfers from managers in the EU to processors established outside the EU.

Are there treatments by third parties?

Through buttons published on our website you can access content and services located on external websites or social networks that are not under the control or responsibility of VÍNTEGRIS.

Users should be aware that these sites may collect information about their Internet activities. When you click one of these buttons, these sites record this action and may use the information collected. Check the respective privacy policies of each site to find out exactly how they use the information collected and how you can disable, or delete, such information.

What are the rights of the interested parties when they provide us with their data?

At any time, the interested party can make a request to exercise their rights of access, rectification, deletion and portability of the personal data processed by VÍNTEGRIS, as well as those of opposition and limitation of their treatment.

These rights may be exercised free of charge by the interested party, and where appropriate by their representative, by written and signed request, accompanied by a copy of their ID or equivalent document proving their identity, addressed to:

In the case of representation, it must be proven by means of a written document and attaching a copy of the DNI or equivalent document that proves their representation.

In addition to the previous rights, the interested party will have the right to withdraw the consent granted at any time through the procedure described above, without this withdrawal of consent affecting the legality of the treatment prior to its withdrawal. VÍNTEGRIS may continue processing the personal data of the interested party to the extent that the applicable law allows it or any other legitimacy that justifies it persists.

Specifically, in the case of the service for sending commercial communications, the interested party has the right to revoke the consent given for the sending of commercial communications at any time, notifying VÍNTEGRIS that they no longer wish to receive them. For this, the interested party may either revoke their consent in the manner described in the previous section, or use the link included in each commercial communication to unsubscribe from the electronic communications mailing list.

VÍNTEGRIS reminds the interested party that they have the right to file a claim with the relevant control authority (Spanish Agency for Data Protection).

Updating your data

It is important that so that we can keep your personal data updated, you inform us whenever there has been any change in them. Otherwise, we are not responsible for the veracity of these and the implications it may have in your treatment.

Security in the treatment and custody of data

VÍNTEGRIS declares that it has applied the appropriate technical and organizational measures to guarantee and be able to demonstrate that the treatment is in accordance with current legislation and that the protection of the rights of the interested parties is guaranteed.

In accordance with the risk analysis carried out, the technical and organizational means at its disposal have been applied to avoid the loss, misuse, alteration, unauthorized access and theft of the data provided by users, without prejudice to informing that the measures Internet security are not impregnable.

Use of cookies

This website, like most websites on the Internet, uses cookies to enhance the user experience. In our Cookies Policy you will find information about what cookies are, what type of cookies this portal uses, how you can disable cookies in your browser and how to specifically disable the installation of third-party cookies.

Please read our Cookies Policy carefully before continuing to browse our website.

Modification of the Privacy Policy

The applicable Privacy Policy will be the one in effect at the time you visit these websites.

VÍNTEGRIS expressly reserves the right to modify this Privacy Policy without prior notification. Consequently, the interested party must carefully read this Privacy Policy on each of the occasions in which they proceed to use the VÍNTEGRIS websites, since this Privacy Policy may be modified. Changes will be effective immediately from the date indicated at the top of this page.

The interested party acknowledges and accepts that it is their responsibility to review this Privacy Policy each time they visit this website.