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In the midst of the COVID-19 pandemic, the digitization of processes is allowing us to continue with economic activity and to optimize processes and procedures that we used to do in person. An example: the digital notifications with public administration. In this makeshift remote working landscape, where businesses are trying to keep going at the same level as if they were working from the office the remote management of administrative procedures is critical. It has become clear that it is a necessity.

But paradoxically due to COVID-19, many public administrations have seen their adaptation calendar delayed to the single point of electronic access to the Administration and its notifications, which should have come into force on 2nd of October 2020 after having already suffered a year extension. The Spanish Government has decided to give them a little more air and extend their entry into force again, now for six more months, until 2nd of April 2021. So what are the consequences of this decision?

This extension should not change anything for companies and freelancers, who already from 2nd of October 2019 are obliged to interact with the Administration exclusively through digital modality. However, the lack of this access to the administration means that they will have to continue advancing half a year more with the intricacies of access and notification to administrative procedures and the complication of checking mailbox by mailbox, administration by administration, portal by portal, to download all their notifications. And, of course, to do it rigorously, they already run the risk of being sanctioned if they do not attend to the administrative requirements in time and form. Really a nightmare…

Faced with this challenge digitization is once again our ally. Have a centralized management system that provides organizations with an easier way to handle administrative digital notifications, in order to avoid problems related to a lack of control over them, such as:

  • Use of digital certificates by several people
  • Access granularity, which makes it difficult to restrict access to some types of notifications
  • Lack of a local registry of actions

Some notifications sent by public administrations are about legal procedures that must be done within certain dates —not complying with the deadlines might have undesired consequences.

A digital notification management solution like nebulaSNE relieves companies of the need to dedicate human resources to pursue digital notifications from management and provide peace of mind regarding potential penalties. This solution provides a central point, to interact with all the notification systems and digital certificates, facilitate access to notification inboxes and storage of notification documents.

The administrative reality of Spain translates into: 8,000 city councils, 41 provincial councils and 17 autonomous communities, in addition to ministries and various public bodies (DGT, Tax Agency, Social Security, etc.). In addition, different technological platforms and different levels of compliance must be faced.  Periodic interaction with digital notification systems through Web API, Web Services or Web Automation is critical for efficient management in this scenario. 

Digital notifications with the administration have undoubtedly laid the foundations for teleworking both company employees and public officials themselves, something that has been essential during this pandemic. Centralize administrative digital notifications for all companies and users in an organization, monitor and recover notifications, and notify the assigned users about them.The relationship of companies with the administration is already digital, we cannot waste that potential

If you are interested in knowing more about the nebulaSNE, request a demo or if you have any questions, we encourage you to contact us. We will be delighted to help you.

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